Privacy Policy

Privacy Policy

1. Introduction
   BrothersTech is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and services.
2. Information We Collect

• • Personal Information: Information you provide directly, such as name, email, phone number, billing details, and any other identifiers.
  • Usage Data: Information collected automatically, like IP address, browser type, device information, pages viewed, and usage patterns.
  • Messaging Data: Data related to 10DLC or SMS messages, including recipients, message content, timestamps, and responses (subject to compliance regulations).

3. How We Use Your Information

• • Service Delivery: To provide, maintain, and improve our services, including AI-driven solutions and messaging services.
  • Personalization: To tailor content and recommendations to improve user experience.
  • Communication: To respond to inquiries, send notifications, updates, and other service-related information.
  • Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our policies.

4. Information Sharing and Disclosure
   No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security
   We implement industry-standard security measures to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
   We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Messaging data may be subject to different retention periods based on regulatory requirements.
7. Your Rights and Choices

• • Access and Correction: You can request access to your personal data and update inaccuracies.
  • Opt-Out: You may opt out of marketing communications at any time.
  • Data Deletion: You may request deletion of your data, subject to certain legal restrictions.

8. Children’s Privacy
   Our services are not intended for children under 13, and we do not knowingly collect personal data from children.
9. International Transfers
   If you are accessing our services from outside the United States, your information may be transferred and processed in the US and other jurisdictions with potentially different privacy protections.
10. Changes to This Policy
    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
    If you have questions about this Privacy Policy or our data practices, please contact us at info@brotherstechinc.com.

Terms of Service

1. Introduction
   These Terms of Service (“Terms”) govern your use of BrothersTech’s website and services. By accessing or using our services, you agree to be bound by these Terms.
2. Eligibility
   To use our services, you must be at least 18 years old and agree to comply with all applicable laws.
3. Services Provided
   BrothersTech offers AI-driven technology and messaging solutions, including workforce optimization and 10DLC messaging services. The scope of services may vary based on agreements with individual clients.
4. Account Responsibilities
   If you create an account, you are responsible for maintaining its security and confidentiality. Notify us immediately if you suspect unauthorized access to your account.
5. Prohibited Uses
   Users agree not to:

• • Use the services for unlawful purposes.
  • Engage in abusive, harmful, or fraudulent behavior.
  • Violate privacy or data protection laws.
  • Interfere with service performance or functionality.

6. Fees and Payments
   Service fees are outlined in our agreements and invoices. By using paid services, you agree to pay all associated charges on time. Non-payment may result in service suspension or termination.
7. Intellectual Property
   All content, trademarks, and technology used on the BrothersTech site and services are owned by or licensed to BrothersTech. Unauthorized use or distribution of this content is prohibited.
8. Termination of Services
   We reserve the right to suspend or terminate your access to services for violations of these Terms, non-payment, or as otherwise required by law.
9. Disclaimer of Warranties
   BrothersTech provides services “as is” without warranties of any kind, whether express or implied. We make no guarantees of service availability, suitability, or accuracy.
10. Limitation of Liability
    To the fullest extent permitted by law, BrothersTech shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
11. Indemnification
    You agree to indemnify and hold BrothersTech harmless from any claims, losses, or liabilities arising out of your breach of these Terms or your use of the services.
12. Governing Law
    These Terms are governed by the laws of the State of Delaware. Any disputes will be resolved in the courts of Delaware, except where prohibited by law.
13. Modifications to Terms
    BrothersTech reserves the right to modify these Terms at any time. Changes will be effective upon posting. Continued use of services after changes signifies acceptance of revised Terms.
14. Contact Information
    For questions about these Terms or our services, please contact us at info@brotherstechinc.com.